21+ Only

Responsible Gaming at wij2

We believe gambling should be a safe, enjoyable pastime. Our tools and resources help you stay in control at every step.

Our Commitment to Responsible Gaming

At wij2, we take responsible gaming seriously. Gambling is meant to be a fun and entertaining activity, not a source of financial stress or personal hardship. We are fully committed to providing a safe, transparent, and fair environment for all our players across Bangladesh — from Dhaka and Chittagong to Sylhet, Khulna, and beyond.

Our responsible gaming program is built on three core pillars: prevention, early intervention, and ongoing support. We invest in tools that put you in the driver's seat. Whether you want to set daily deposit limits, take a short cooling-off period, or permanently exclude yourself from the platform, we make it straightforward to do so at any time.

We also recognize that gambling problems can affect anyone, regardless of age, income, or background. If you or someone you know is struggling, our support team is available 24/7. You are never alone — and seeking help is always the right move.

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For Adults Aged 21 and Above Only
wij2 strictly enforces a minimum age of 21 for all gaming and betting activities. We use age verification measures to prevent underage gambling. If you suspect a minor is using our platform, please contact our support team immediately.

Our Responsible Gaming Tools

wij2 provides a suite of practical tools designed to help you manage your gambling activity safely and confidently.

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Deposit Limits

Set daily, weekly, or monthly deposit limits directly from your account settings. Once a limit is set, it takes effect immediately and cannot be increased for 24 hours to prevent impulsive decisions. Lower limits take effect right away.

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Time-Out Feature

Need a short break? Activate a time-out from 24 hours up to 30 days. During this period your account is temporarily suspended — you cannot log in, deposit, or place bets. This gives you breathing room without permanent account closure.

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Self-Exclusion

If you feel gambling is becoming a serious problem, you can permanently self-exclude from wij2. This is an irreversible action — your account will be permanently closed and you will not be able to re-register. We take this measure very seriously and will enforce it rigorously.

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Reality Checks & Reminders

Enable periodic session reminders that notify you of how long you have been playing and how much you have spent during the current session. These pop-up check-ins appear at intervals you choose, helping you stay aware of time and money in real time.

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Account Activity History

Review your full deposit, withdrawal, bet, and win history at any time from your account dashboard. Transparency in your gambling record is an essential first step toward understanding your habits and spotting any concerning patterns early.

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24/7 Support Access

Our dedicated responsible gaming support team is available around the clock. Whether you need help activating a tool, understanding your options, or simply need someone to talk to about a gambling concern, we are here every hour of every day.

Warning Signs of Problem Gambling

  • Gambling with money you cannot afford to lose, such as rent, bills, or essential household funds
  • Chasing losses by increasing bet sizes or depositing more to recover previous losses
  • Feeling restless, irritable, or anxious when not gambling or when trying to reduce gambling
  • Lying to family or friends about how much time or money you spend on gambling
  • Neglecting work, study, relationships, or daily responsibilities because of gambling
  • Using gambling as a way to escape personal problems, stress, depression, or loneliness

Quick Self-Assessment

Answer the following questions honestly to gauge whether your gambling habits may be causing harm. If you answer yes to two or more of these, we strongly encourage you to reach out to our support team or consider activating a responsible gaming tool.

  • Have you ever spent more money on gambling than you originally planned?
  • Have you borrowed money or sold belongings to fund your gambling activity?
  • Do you find yourself thinking about gambling most of the time, even when doing other things?
  • Have you tried to cut back on gambling but found it difficult or impossible?
  • Has gambling caused serious problems in your personal relationships or at work?
  • Do you feel the need to gamble with larger and larger amounts to get the same level of excitement?

If any of the above resonate with you, please do not hesitate to reach out. Getting help early is the single most effective thing you can do. Our team is here for you at any hour, any day of the week.

Account Control at a Glance

All tools are available directly from your wij2 account. Contact support to activate any restriction — our team handles requests promptly.

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Deposit Limit

Daily, weekly or monthly cap on deposits

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Session Time-Out

Temporary break from 24 hrs to 30 days

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Self-Exclusion

Permanent account closure — no re-registration

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Reality Check

Session duration and spend alerts at set intervals

Get Support When You Need It

Reaching out is a sign of strength, not weakness. If you are concerned about your own gambling or that of someone close to you, our dedicated team can guide you to the right resources and activate protective tools on your account immediately.

wij2 Responsible Gaming Support

Contact our support team at any time via the email listed in the footer. Our responsible gaming specialists are available 24/7, including during Eid, Pohela Boishakh, and all public holidays. Response time is typically under one hour.

Account Restrictions — Activate Now

You can request a deposit limit, time-out, or self-exclusion at any point by contacting support. Requests to reduce limits or activate exclusions are processed immediately. Requests to increase limits or lift exclusions are subject to a mandatory cooling-off period.

Please remember: wij2 is an entertainment platform. Gambling should never be seen as a way to earn income or solve financial difficulties. Always play within your means, set a budget before you start, and stop when that budget is reached.

Responsible Gaming FAQs

What is the minimum age to play on wij2?
You must be 21 years or older to register and play on wij2. This applies to all games and betting markets, including slots, cricket betting, live casino, and crash games. Age verification may be required at any time, and accounts found to belong to underage users will be permanently closed.
How do I set a deposit limit on my wij2 account?
Log in to your wij2 account and navigate to the responsible gaming section of your account settings, or contact our 24/7 support team directly. You can set daily, weekly, or monthly deposit limits. Lower limits are applied immediately. Requests to raise a limit are subject to a 24-hour cooling-off period to ensure the decision is not impulsive.
What is self-exclusion and how do I apply for it?
Self-exclusion is a permanent measure that closes your wij2 account and prevents you from re-registering. It is designed for players who feel gambling has become a serious problem in their life. To apply, contact our support team via email. Once confirmed, the exclusion is enforced immediately and cannot be reversed. We take this request very seriously and process it without delay.
Can I take a temporary break without closing my account permanently?
Yes. wij2 offers a time-out feature that suspends your account temporarily for a period of your choice, from 24 hours up to 30 days. During the time-out you cannot log in, deposit, or place bets. Your account data is preserved and the account is reactivated automatically once the period ends. You can request a time-out at any time by contacting our support team.
Is my personal and financial data safe on wij2?
Yes. wij2 uses SSL encryption to protect all data transmitted between your device and our servers. Your personal details and payment information — whether you use bKash, Nagad, Rocket, or bank transfer — are stored securely and never shared with unauthorized third parties. For full details on how we handle your data, please read our Privacy Policy.

Play Responsibly — Enjoy wij2 Safely

wij2 is here for your entertainment. Set your limits, play within your means, and explore our games knowing that support is always available when you need it.

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